Refund policy
We want you to enjoy your KeyHabit. If something isn’t right, here’s how we handle it:
Returns
- We accept returns within 14 days of delivery.
- Items must be unused and in original condition.
- Due to the nature of our product, we do not accept returns for change of mind once the item has been used.
Refunds
- If your return is approved, your refund will be issued to the original payment method.
- Shipping fees (if any) are non-refundable.
- Refunds are processed within 5–10 business days after approval.
Damaged or Incorrect Orders
- We replace items only if they are defective or damaged upon arrival.
- Please include photos so we can resolve the issue quickly.
Order Cancellations
- Orders can be canceled before they are shipped.
- Once an order is shipped, cancellation is no longer possible.
📧 Contact us anytime at support@keyhabit.store